Establishing strong, trust-based relationships with clients allows for open communication, proactive planning, and a unified focus on safety goals
Case Study: Santhosh Kumar Shanmugam
Santhosh Kumar Shanmugam is a Project HSE Manager who has over 10 years’ experience gained in India and the UK. In this interview Santhosh talks about the key health and safety challenges faced in the construction sector and shares his advice for anyone aspiring to join the profession.
After studying engineering at university, you chose to pursue a career in health and safety. When did you decide this was the path you wanted to follow?
After completing my Bachelor's degree in Civil Engineering in India, I was introduced to the field of health and safety by a close friend. He had studied the NEBOSH International Diploma and strongly recommended it to me. He shared how transformative the course had been and the exciting opportunities it had opened for him; most notably a job offer from a multi-national oil and gas company.
I enrolled on the NEBOSH International Diploma on my 22nd birthday; eager but admittedly nervous. The class was filled with seasoned HSE professionals from diverse backgrounds who had years of industry experience, and many had also already completed the NEBOSH International General Certificate. Their conversations about real-world safety challenges felt overwhelming at first, but I gained knowledge from listening to their stories and immersed myself in my studies.
I cleared Unit A on my first attempt, but Unit B and C proved more challenging, and I had to re-sit. I persevered and eventually passed the qualification with credit.
How did gaining the NEBOSH International Diploma help you?
Looking back, I can confidently say that this qualification laid the foundation for my career as it helped me build a comprehensive understanding of health and safety principles. The rigorous curriculum and in-depth study equipped me not only with theoretical knowledge but also with practical skills to identify, assess, and control hazards on site.
One of the most significant impacts of my Diploma studies was that it gave me confidence to handle complex HSE challenges. As I progressed through each unit, I gained critical insights into areas like risk management, legal compliance, and safety culture development, all of which are central to managing safety in high-risk environments like construction. The skills I learned enabled me to proactively address issues on-site, lead safety initiatives, and communicate effectively with teams to ensure everyone understood and prioritised safety
Completing the NEBOSH International Diploma also enhanced my career prospects, opening doors to leadership roles on several challenging projects. It provided me with a professional credibility that was instrumental in gaining the trust of both my colleagues and clients, especially in roles where high standards of safety are non-negotiable.
The NEBOSH International Diploma has been foundational in my journey, providing the tools, knowledge, and confidence to have a meaningful impact on health and safety in the construction sector. It continues to serve as a cornerstone of my professional growth and success.
You have now worked in construction health and safety for almost ten years. What are the key health and safety challenges in this sector?
Over the past decade, I’ve had the opportunity to work on a variety of construction projects, including residential buildings, commercial developments, and even the construction of an underground metro. Each project presented unique challenges, but some health and safety issues are common across the sector.
One of the primary challenges is managing the dynamic nature of construction sites. The environment is constantly changing with new risks emerging daily as different phases of work progress. Ensuring that risk assessments are continuously updated and communicated to all workers is critical. Additionally, construction involves a wide range of stakeholders including subcontractors. Clear communication and coordination amongst on site is critical to maintain a safe working environment.
Another significant challenge is effectively managing work at height. Falls remain one of the leading causes of fatalities in construction, making it essential to enforce strict fall protection protocols and systems, including harnesses, scaffolding and guardrails.
Within the construction industry the mental and physical well-being of workers is a key concern. Long hours, often being required to work away from home and exposure to hazardous materials can lead to both physical injuries and mental stress. Creating a positive safety culture, providing regular training and access to support, encouraging rest breaks, and fostering open communication for reporting concerns are all key.
Finally, with the increasing complexity of modern construction projects, ensuring compliance with ever-evolving health and safety regulations presents an ongoing challenge. Staying up to date with legislation, as well as implementing best practices for emerging technologies and new construction methods, is essential to maintaining safety standards.
Overall, the construction sector requires a proactive and adaptable approach to health and safety, with constant vigilance to manage both traditional risks and new challenges as they arise.
There are always new developments in health and safety. How do you ensure you keep up to date?
Ensuring you stay up to date with the latest developments in health and safety is essential in a field that is constantly evolving. I prioritise continuous professional development through regular training, certifications, and engaging in industry webinars and conferences delivered by reputable organisations such as HSE, IOSH and NEBOSH. These webinars and conferences provide invaluable insights into emerging trends, new standards, and best practices from leading experts.
To help me stay informed I also subscribe to key industry publications that share information about the latest regulations, innovations, and case studies. Discussing these updates with fellow HSE professionals further enhances my understanding, as we exchange real-world experiences and perspectives that bring theory to life.
Additionally, I use digital platforms and tools that offer timely updates on regulatory changes, ensuring that my knowledge and practice are consistently aligned with the most recent guidelines. This approach enables me to bring the latest, evidence-based strategies to my work, keeping health and safety standards high on every project.
What do you enjoy most about being a health and safety professional?
Knowing that I am contributing to a safer work environment. There’s a deep sense of fulfilment in being able to prevent accidents and mitigate risks before they become issues, as this directly impacts the well-being of everyone on-site. I appreciate the problem-solving aspect of the job too. Each day presents unique challenges that require a proactive approach so that effective and often creative solutions can be found.
I find the opportunity to educate and empower others about safety rewarding. It’s gratifying to witness the shift in attitudes when employees start to value and prioritise safety measures as part of their daily routines. I also enjoy collaborating across teams and enjoy bridging knowledge gaps to create a shared commitment to safety.
This work gives me a sense of purpose and responsibility. Knowing that I can prevent injuries or even save lives adds an incredibly meaningful dimension to my career, which motivates me to continue improving health and safety standards on every project. This constant drive for improvement and the chance to make a positive impact are what make my role so fulfilling.
When you look back at your career so far, what are you most proud of?
Reflecting on my career, I am most proud of the positive impact I’ve been able to make in high-risk environments, especially in the construction industry. Successfully managing safety for complex projects like underground metro construction and the construction of World Trade Centre project in Chennai, India has been immensely rewarding. I am proud of the teams I’ve mentored and for fostering a strong safety culture on each project I have worked on. One standout moment was leading a project that achieved zero injuries over a year-long duration. This achievement reflected the effectiveness of our risk management strategies and the collective commitment we had to safety. Moments like these remind me why I chose this path and motivate me to keep raising the bar.
I am also proud of developing comprehensive risk assessments for each unique project, giving teams confidence in high-stakes situations. Establishing strong, trust-based relationships with clients has been another highlight, as it allows for open communication, proactive planning, and a unified focus on safety goals. These experiences have not only strengthened my technical skills but also reinforced my dedication to creating safer workplaces across the industry.
What would your advice be to anyone who aspires to make health and safety their career?
For those aspiring to build a career in health and safety, my advice would be to commit to lifelong learning and embrace the ever-changing nature of this dynamic field. Building a strong foundation through recognised qualifications, such as the NEBOSH Diploma, can open doors and provide the essential knowledge and credibility needed in this profession.
Additionally, I highly recommend pursuing the BCSP (Board of Certified Safety Professionals) certification, which is globally recognised as a gold standard. This certification offers in-depth knowledge and a deep understanding of health and safety, comparable to the NEBOSH Diploma, and can significantly enhance career prospects.
After I completed my NEBOSH Diploma I went on to complete a MSc degree in the UK. I strongly recommend pursuing a master’s degree in occupational health and safety, as it not only broadens your expertise but also further elevates your job prospects. I have found that employers, particularly in the UK, value a combination of professional qualifications, relevant experience, and proactive approaches to safety challenges.
Don’t hesitate to seek mentorship from experienced professionals. Learning from their practical insights and industry experiences can be invaluable as you grow in this field. It’s equally important to stay adaptable and proactive in addressing safety challenges while ensuring compliance with evolving regulations.
Finally, stay passionate about making a difference. A genuine commitment to safety not only inspires those around you but also makes your journey in this profession both impactful and fulfilling.