NEBOSH supports the right of Learners and/or Learning Partners to enquire about a result, to appeal against the outcome of that enquiry and has procedures to ensure that such enquiries and appeals are dealt with in a thorough and equitable manner.
If you believe that your result does not match your reasonable expectations, an Enquiry About Result (EAR) must be submitted by the EAR closing date, which is 20 working days from the results notification date of your examination.
Submitting an Enquiry about Result
- To submit an Enquiry About Result (EAR) please complete the online EAR application form. The form will redirect you to make payment for the EAR via debit/credit card. For current EAR costs please see the learner fees list.
- EAR applications including payment must be submitted on or before the EAR closing date.
- For On Demand examination EAR closing dates, see EAR Policy and procedures document.
- EAR closing dates for fixed date examinations held in 2023 and 2024 can be found at the bottom of this page.
- Applicants will receive an automated payment receipt following successful submission and payment.
- Learners will receive an automatic EAR acknowledgement email, following successful submission and payment. This will include the EAR outcome date and EAR reference.
- Results will be sent to Learners on or before the EAR outcome date. The EAR outcome date is calculated dependent on the type of EAR you request.
- For Type 1 EARs, multiple-choice EARs and On Demand examination EAR outcome dates, see Enquiry about results policy and procedures document.
- Type 2 EAR outcome dates for fixed date examinations held in 2023 and 2024 can be found at the bottom of this page.
- If your EAR is successful, you will receive a full refund of your EAR fee.
ENQUIRY ABOUT RESULTS APPLICATION FORM
Submission FAQ’s
Question: I have entered my learner details on the form but cannot continue to enter my examination details?
Answer: The form will not allow you to continue to the next step if you have entered incorrect learner details, you have entered an invalid email address or if you do not currently have any units eligible for an EAR (i.e., you have no declared units within the EAR closing dates). Please ensure you have entered the learner number and learner first and last name correctly, according to your NEBOSH record. These details can be found on your Unit Result Notification (URN). Please also ensure you are entering a valid email address.
Please also ensure your EAR submission closing date is not in the past. See EAR Policy and procedures document for full details about EAR closing dates. EAR closing dates for fixed date examinations held in 2022 and 2023 can be found at the bottom of this page.
Q: I have entered my examination details on the form but cannot continue to make payment?
A: The form will not allow you to continue to the next step if you have not entered details of an examination unit which is eligible for an EAR. Please ensure you have selected a unit which you have received your results for. Please also ensure your EAR submission closing date is not in the past. See EAR Policy and procedures document for full details about EAR closing dates. EAR closing dates for fixed date examinations held in 2022 and 2023 can be found at the bottom of this page. The form will not allow you to submit an EAR on a unit you have already submitted an EAR for. If you are requesting a Type 2 EAR following receipt of a Type 1 EAR outcome, please see the Enquiry about results policy and procedures document for details on how to request a Type 2 EAR in this instance.
Q: I have entered my payment details, but the payment has failed?
A: In order to make payments through our Worldpay portal you will need to ensure that the payment card you are using it set up to be 3D Secure compliant, something that your individual bank can assist you with. Please contact your bank and request that they enable this security level on your payment card and then follow the security requirements on screen when prompted when you next try to make payment.
Pop-ups must be enabled on your computer/payment device as quite often; the additional security prompts are provided by the bank via a pop-up so please do double check that these are enabled.
In addition, please double check the name and address you enter into WorldPay, exactly matches the name and address registered against the payment card.
Q: How do I request a batch EAR via the online form? (Learning Partners only)
A: You cannot request batch EARs via the online form, please see the Enquiry about results policy and procedures document for details on how to request a batch EAR.
Enquiry about Result Policy
For full information about types of EARs, applications, submission closing dates, payments, EAR outcome dates and refunds, please see the enquires about results policy and procedure document:
ENQUIRIES ABOUT RESULTS POLICY AND PROCEDURES
If you have any other queries please do not hesitate to contact us by using our online Contact Us Form.
EAR application closing dates, and Type 2 EAR outcome dates for upcoming fixed date Examinations
| Examination |
EAR application closing date |
Type 2 EAR outcome date |
| May 2024 Fire Certificate open book examinations (inc. FSC2) |
15 August 2024 |
11 October 2024 |
| May 2024 General Certificate open book examinations (inc. NG2 and IG2) |
15 August 2024 |
11 October 2024 |
| May 2024 DN2 DI2 Diploma digital assessment submission |
06 September 2024 |
01 November 2024 |
| May 2024 DNI NDEM2 and IDEM2 Assignment submission |
30 August 2024 |
25 October 2024 |
| June 2024 Environment Certificate open book examinations (inc. EMC2) |
12 September 2024 |
07 November 2024 |
| June 2024 General Certificate open book examinations (inc. NG2 and IG2) |
12 September 2024 |
07 November 2024 |
| July 2024 Construction Certificate open book examinations |
09 October 2024 |
04 December 2024 |
| July 2024 General Certificate open book examinations (inc. NG2 and IG2) |
10 October 2024 |
05 December 2024 |
| July 2024 Diploma examinations (ED1/NDUA/NDUB/NDUC/IDUA/IDUB/IDUC) |
22 October 2024 |
17 December 2024 |
| July 2024 DN3/DI3 Diploma digital assessment submission |
07 November 2024 |
13 January 2025 |
| August 2024 Fire Certificate open book examinations (inc. FSC2) |
14 November 2024 |
20 January 2025 |
| August 2024 General Certificate open book examinations (inc. NG2 and IG2) |
14 November 2024 |
20 January 2025 |
| September 2024 Environment Certificate open book examinations (inc. EMC2) |
11 December 2024 |
14 February 2025 |
| September 2024 General Certificate open book examinations (inc. NG2 and IG2) |
11 December 2024 |
14 February 2025 |
| September 2024 DN1 DI1 Diploma digital assessment submission |
24 January 2025 |
21 March 2025 |
| October 2024 Construction Certificate open book examinations |
16 January 2025 |
13 March 2025 |
| October 2024 General Certificate open book examinations (inc. NG2 and IG2) |
17 January 2025 |
14 March 2025 |
| November 2024 Fire Certificate open book examinations (inc. FSC2) |
21 February 2025 |
22 April 2025 |
| November 2024 General Certificate open book examinations (inc. NG2 and IG2) |
21 February 2025 |
22 April 2025 |
| November 2024 DN2 DI2 Diploma digital assessment submission |
14 March 2025 |
14 May 2025 |
| December 2024 Environment Certificate open book examinations (inc. EMC2) |
21 March 2025 |
21 May 2025 |
| December 2024 General Certificate open book examinations (inc. NG2 and IG2) |
21 March 2025 |
21 May 2025 |