Frequently Asked Questions
Below is a list of some of the most Frequently Asked Questions (FAQs) we receive. If the question you have is not answered here, please get in touch by clicking on Contact Us.
NEBOSH’s offices are based at 5 Dominus Way, Meridian Business Park, Leicester, LE19 1QW.
NEBOSH qualifications and courses are delivered worldwide by a network of accredited Learning Partners. No matter where you are in the world, you can find a NEBOSH course near you, or access distance and elearning options. View the Where to study section to find out more.
Our learners value the career benefit our qualifications bring and we need to ensure that the learning experience they receive helps them to gain the skills they need to fulfil their career aspirations. A great learning experience must add value to the learner by helping them understand and do something they couldn’t do before.
We rely on our global network of Learning Partners to provide excellent learning and support to our learners and to help them prepare for their assessments. Our Learning Partner Programme is a quality assurance programme that aims to recognise those Learning Partners who can prove that they meet the principles that represent global best practice in the provision of course tuition and support. We are committed to working in partnership with our Learning Partners to continually improve the learning experience.
The Learning Partner Programme introduces a standard that must be met by all Learning Partners and we also ask our Learning Partners to commit to continuously improving the learner experience. Learning Partners can meet the required standard by different modes of study, including face to face, distance and blended learning. This will allow us to recognise our leading Learner Partners for their quality tuition, innovative delivery and excellent learner support.
You can find further information on our Learning Partner Programme by clicking here.
We rely on our global network of Learning Partners to provide excellent learning and support to our learners and to help them prepare for their assessments. Our Learning Partner Programme is a quality assurance programme that aims to recognise those Learning Partners who can prove that they meet the principles that represent global best practice in the provision of course tuition and support. We are committed to working in partnership with our Learning Partners to continually improve the learning experience.
The Learning Partner Programme introduces a standard that must be met by all Learning Partners and we also ask our Learning Partners to commit to continuously improving the learner experience. Learning Partners can deliver by different modes of study, including face to face, distance and blended learning. This will allow us to recognise our leading Learner Partners for their quality tuition, innovative delivery and excellent learner support.
All of our Learning Partners have been assigned a status based on the Learning Excellence principles
What are the Learning Partner Programme Statuses?
All Learning Partners must commit to meeting these 6 learning excellence principles.
We cannot make a recommendation to you and nor do we disclose examination pass rates for individual Learning Partners.
There are a number of Learning Partners offering a courses leading to each of our qualifications. All Learning Partners meet minimum requirements in order to achieve and maintain accreditation with us.
Learning Partners differ in their teaching formats, the amount of support they provide, venue type and location and hence cost. We recommend that you contact a number of Learning Partners to discuss their services so you can make a choice of which suits you best.
Details of all our Learning Partners are available by looking at the Where to Study section of the website. There you can also find a very useful document in order to assist you in selecting the best learning partner for you.
Alternatively, you can contact our Customer Enquiry Team; Contact us.
Related questions
What modes of study are available?
This will depend on which Learning Partner and what qualification you choose to study.
As a rough guide Certificate courses can take from two weeks for a "block release" course to three months for a "day release" course.
Diploma courses can take between nine and thirty-six months to complete depending on the Learning Partner's timetable and the pace at which you wish to proceed in your studies.
Details of the recommended taught hours and private study hours can be found in each qualification syllabus guides, these can be found in the qualification section under resources.
To apply for a Special Consideration you will need to do so via your Learning Partner.
Special Consideration
Special considerations must be applied for after the assessment via your Learning Partner, and within seven working days of the assessment date. This is inline with our Policy and Procedure for Access Arrangements, Reasonable Adjustments and Special Consideration
If you would like to discuss these requests you can contact our Customer Enquiry Team; Contact us.
If you need to resit a NEBOSH exam, you will need to organise this through your Learning Partner.
If your current Learning Partner is unable to offer you a suitable date or you would like to change to a different Learning Partner you will need to visit the Where to Study section of our website.
A full list of the NEBOSH Learner Terms and Conditions can be found under policies and procedures.
If you would like to verify a person's certificate or qualification parchment, this can be done online with self-service verifications platform: NEBOSH Verifications.
If the certificate was issued before 1991, if the online platform cannot verify the certificate with the information you have provided, or if you need a formal verification for emigration, visa or other legal purposes you will need to contact us directly through our Verification Policy.
Related questions
How can I tell if a unit certificate, qualification parchment or a unit result notification is genuine?
How do I check if a person holds a NEBOSH qualification?
How do I make a verification request?
NEBOSH receives regular requests from employers, recruitment agencies, Higher Education institutions, and other similar bodies to verify that an individual actually holds a NEBOSH qualification.
If you would like to make verify your own or someone else's qualification, use our free self-service verifications platform: NEBOSH Verifications.
If the certificate was issued before 1991, if the online platform cannot verify the certificate with the information you have provided, or if you need a formal verification for emigration, visa or other legal purposes you will need to follow the Verification Policy.
Related questions
How do I check if a person holds a NEBOSH qualification?
The NEBOSH Diplomas have a five year enrolment period. A learners enrolment commences on the date of their first examination registration.
Upon the successful completion of the learners first assessment, the enrolment date changes to the declaration date of this unit. The successful unit is then given a unit validity. The Unit Validity is 5 years (A unit is valid for five years from the declaration, this is the date printed on the unit certificate).
NEBOSH does appreciate that there are some circumstances that prevent learners from continuing their studies for a period of time. To allow learners the opportunity to complete their qualification NEBOSH does allow learners to apply for an extension to their unit validity period . These requests are considered on a case by case basis.
Full details of the enrolment rules for NEBOSH Diplomas can be found in the Enrolment Policy in the Qualification section of our website under resources.
Related questions
Can I apply to extend the enrolment period for of my Diploma?